Why Is My Mophie Case Not Charging My Phone. Youre not really going to find that many tricks or tips to fix it since its really just an external battery. Try to connect it to power your phone while phone battery is depleted.
Switch your iPhone ON by holding down the sleepwake button again then turn airplane mode OFF. Mophie Malfunction A Por Cellphone Charger And Protective Case Is Dialing Up Lot Of Plaints About Power Issues Wkyc. So in the store I restarted my phone and put it on their Mophie it immediately charged.
Try to connect it to power your phone while phone battery is depleted.
Try to connect it to power your phone while phone battery is depleted. The problem wasnt with the Mophie it was with the phone. Leave the device off for 1-2 minutes. All status lights briefly turn solid followed by solid light at each charge level and a blinking light at the current charge level.
